Privacy Policy

Information We Collect

When you submit our quote request form or contact us directly, we may collect your name, your email address, your telephone number (if provided), a general service address or city (if provided), the document type, deadline and non-confidential details you provide about the requested service, and the contents of emails or other communications you send to us.

Please do not submit court documents, government identification numbers, financial information or highly sensitive or confidential legal information through the general quote form. We will provide instructions for securely transmitting documents when required.

Information Collected Automatically

Our website provider and analytics services may automatically collect limited technical information, including IP address, browser and device type, operating system, pages visited, approximate visit date, time and duration, and website performance and error information.

Cookies and Analytics

The website may use essential cookies and limited analytics technologies to operate properly, remember visitor preferences and understand how visitors use the site. Visitors may accept or decline non-essential cookies through the cookie consent banner. Browser settings may also be used to manage cookies.

How We Use Information

We use collected information to respond to enquiries and quote requests, confirm service availability, coverage, pricing and turnaround, communicate regarding requested assignments, perform and document authorized services, maintain business and accounting records, improve website performance and customer service, and meet legal, regulatory and security requirements.

How We Share Information

We do not sell personal information. Information may be shared only when reasonably necessary with website, email and technology providers that support our business; process servers or service providers engaged to complete an authorized assignment; professional advisers, including accountants or legal counsel; and government authorities or courts when required by law. We limit disclosure to the information reasonably necessary for the applicable purpose.

Retention and Security

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide requested services, maintain required business records and comply with legal obligations. We use reasonable administrative and technical safeguards to protect information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Access, Correction and Deletion

You may contact us to request access to, correction of or deletion of personal information under our control, subject to applicable legal and record-keeping requirements.

Third-Party Services

Our website may use services supplied by our website host, email provider and analytics provider. Those providers may process limited information according to their own privacy policies and contractual obligations.

Changes to This Policy

We may update this Privacy Policy periodically. The current version and its effective date will remain available on this page.

Contact

Questions or privacy requests may be directed to VSquared Process Servers by email at [email protected] or by phone at 437-452-5049.